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While attending an appt with my son recently (who was being seen for an adjustment), I asked Dr. Parsons if she would look at an issue that I had with a permanent retainer. I explained to her that the orthodontist that put it in was located in Maryland and that I was unable to get there to have it looked at. Dr. Parsons took care of me (even though I was a walk in/had no appt). And after she was done, when I asked her what the charge was, she told me not to worry about it! Her generosity of time and service saved me time, money, and travel. I have been very pleased with the service my son has received from her (and her staff) as well!
— Kim Lott